Cancellation Policy - TX3 Futures | Refunds & Account Cancellation
Understand TX3 Futures's cancellation policy for trading evaluations and funded accounts, including timeframes and requirements.
Understand TX3 Futures's cancellation policy for trading evaluations and funded accounts, including timeframes and requirements.
Who Qualifies
A refund may be issued to individuals who have purchased a trading account from TX3 Futures ("Company") and have not engaged in any form of trading activity, subject to the terms set forth herein.
Request Timeline
Customers seeking a refund must submit a written request to support@tx3funding.com within fourteen (14) days of the account purchase date.
Refund Amount
If a request is approved, the refunded amount will be the original fee minus a USD $75.00 charge to cover non-recoverable technology and market data expenses.
Refund Method
All approved refunds are processed via the same payment method originally used, and confirmation of the completed transaction will be emailed to the account holder.
Trading Activity
Any account that has been used for actual trading—such as placing orders, opening or closing positions, or accessing real-time market data—will not qualify for a refund.
Cancellation Procedure
Account holders may request cancellation at any time by emailing support@tx3funding.com.
Cancellation Outcome
Upon cancellation, the trader immediately loses access to all TX3 Futures platforms and services. No fees or charges previously paid will be returned.
Right of Termination
TX3 Futures reserves the right to suspend or fully terminate user agreements and deactivate accounts in cases of contractual violations, fraudulent behavior, or breaches of our Terms & Conditions.
Effects of Termination
Termination may result in permanent closure of the trading account, the forfeiture of balances or funds, and potential disqualification from future use of TX3 Futures services.
Governing Law
These terms shall be governed by and construed in accordance with the laws of USA.
Jurisdiction
Any lawsuit or legal proceeding arising from this Cancellation Policy must be initiated in the federal or state courts located in USA, and both parties hereby agree to the personal jurisdiction of such courts.
Dispute Resolution
TX3 Futures encourages traders to communicate any concerns or disagreements directly to the Company, as outlined in relevant Terms & Conditions clause, with the goal of finding a mutually acceptable resolution without resorting to litigation.
Negotiation
In the event of payment disputes or disagreements regarding our services, both parties agree to make a sincere effort to settle the issue through direct negotiation before pursuing other avenues.
Binding Arbitration
If no resolution is reached through negotiation, the parties agree to proceed with binding arbitration under the rules of the American Arbitration Association (AAA). This step aims to efficiently resolve disputes outside traditional court proceedings.
Waiver of Dispute Rights
By utilizing TX3 Futures services, traders voluntarily waive any right to file external disputes or chargebacks. This waiver is intended to prevent misuse of dispute processes and to preserve fair outcomes for both parties.